Terms of Use

AIDO is operated by Rento Reservations L.L.C-FZ ("we", "us"), a limited liability company registered in Meydan Free Zone, Dubai, United Arab Emirates (formation number 2653431), registered address Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. You can contact us at [email protected].

AIDO is a personal AI assistant. You can talk to it by text or voice to explore travel options such as flights and rental cars, check weather and places, and organise your plans. AIDO is currently in a pre-launch phase: features may change, be limited to some users, or be unavailable at times.

You must be at least 16 years old to use AIDO. You sign in with an existing account and are responsible for keeping your password secret and for what happens under your account. Tell us at [email protected] if you think someone else has used it.

AIDO uses artificial intelligence. Its answers can be incomplete, out of date or wrong. Check important information, such as prices, availability, schedules and travel requirements like visas or documents, before you rely on it. AIDO does not give legal, medical, financial or other professional advice.

Travel results come from independent suppliers, such as car-rental companies and airlines. Prices and availability can change until a booking is confirmed by the supplier. Where booking is available, AIDO asks for your explicit confirmation before it books or cancels anything for you. The booking is a contract between you and the supplier, and the supplier's own terms, including cancellation rules, apply.

You agree not to:

• use AIDO for anything illegal, harmful, fraudulent or abusive;
• try to access other people's data or accounts, or to bypass AIDO's security, limits or safeguards, including by manipulating the assistant's instructions;
• overload, scrape, copy or reverse-engineer the service, except where the law allows it;
• record or share other people's voices or personal data without their permission.

You keep the rights to what you write and say to AIDO. You allow us to process it to provide and secure the service, as described in the Privacy Policy. You control the optional Personal AI memory in the app.

AIDO shows content from other services, such as weather, maps, images and place information, and may link to partner pages. Those services have their own terms and policies, and we are not responsible for them.

The AIDO and RI names, logos, designs, app and website belong to us or our licensors. These terms do not give you any right to use them except to use AIDO as intended.

We work to keep AIDO available and accurate, but we provide it as it is and as available, especially during the pre-launch phase. To the extent the law allows, we are not liable for indirect losses or for decisions you make based on AI answers. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer under the mandatory laws of your country.

You can stop using AIDO at any time and ask us to delete your account as described in the Privacy Policy. We may suspend or end access if you break these terms or to protect users and the service.

We may update these terms as AIDO develops. We will show the date at the top and tell you in the app about important changes. If you keep using AIDO after a change, the new terms apply.

These terms are available in several languages for convenience. If a translation differs from the English version, the English version applies, unless the law of your country says otherwise.